Terms and Conditions

We look  forward  to doing  business   and  hopefully we  can  do several transaction a year.  However as a  business we have to have a  few guidelines which will give  you the  customer   a  sense  of  what to  expect from us.  Below are a  few issues  that  need to  be addressed and  will provide   you with  an understanding of our  policies.

Shipping Information: 

We can not ship product until payment is  received  in full. We offer very competitive  prices and so payment has to  be  prompt. You have the option of ground, two day, three day, and next day delivery. Total shipping charges are calculated by weight or a flat rate ship charge. The shipping cost is quoted along with delivery options on the "Shopping Cart" page before final checkout. Due to shipper restrictions, we cannot deliver to APO, FPO, PSC, or PO Boxes.

Ground shipment takes about one to seven business days, depending on the shipping address. Orders placed during the weekends or holidays are shipped the next business day. We are also able to ship using UPS, FedEx or DHL. We  can use  your account if necessary and  we can drop  ship anywhere in the world.

Returns and Refund Policies

The main cause of returned product is because the wrong product was ordered. We do our  best  to  faciltate our  customers,  but we  too have to fulfill our obligations to our  suppliers and partners and so certain conditions have to be put inplace.

All returns are subject to a 25% restocking fee if the error was on the customers's side. Customer pays for the shipping cost of any product returned. All replacements are shipped ground unless paid by the customer for faster method. Physically damaged products are not returnable or refundable. Please notify the shipper immediately if you receive damaged merchandise.